Case Study: Hotel Imperial achieves 20% increase in bookings in less than a month with Hotelogix

Our Bookings Increased by 20% in Less Than a Month after Implementing TripConnect with Hotelogix

Hotel Imperial is a 25-room business hotel in northern Haiti offering amenities like a pool, restaurants and conference facilities. The team was managing reservations manually with emails and spreadsheets, found operations unsystematic, and wanted to boost their TripAdvisor presence and increase direct online bookings while reducing OTA commission costs.

They implemented the cloud-based Hotelogix PMS and integrated TripConnect, which enabled real-time channel updates, easier remote management and direct bookings. Within a month bookings rose 20%, the hotel attracted guests from new markets (Turkey, France, South Africa, Italy and the UK), increased TripAdvisor engagement and cut reliance on OTA commissions.

Hotel Imperial

Lelibeth Duran

Operations Manager