Case Study: Emotion Tulum Hotel and Hostal achieves 30% increase in OTA bookings and 20% revenue growth with Hotelogix

Mexico's Emotion Tulum Hotel adopts Hotelogix PMS; sees a 30% spike in OTA bookings

Emotion Tulum Hotel and Hostal is a pet‑friendly, budget property in Tulum, Mexico, popular with couples and value‑seeking travelers. Managing the hotel manually led to high staffing and training costs, poor operational efficiency, no remote access to data, and time‑consuming accounting and reporting that began to hurt revenue.

The hotel implemented Hotelogix’s cloud PMS to automate daily operations, centralize real‑time rate and inventory updates across OTAs, and simplify accounting and reporting with easy implementation and 24/7 support. Since the switch they’ve seen a 30% increase in OTA bookings, a 10% rise in direct bookings and a 20% boost in revenue, along with significant time savings to focus on guest experience and online reputation.

Emotion Tulum Hotel and Hostal

Antonio Paparella

Managing Director