Case Study: Balitamansari Hotels Group achieves 15% revenue increase with Hotelogix Cloud Hotel PMS

Indonesia’s Balitamansari Hotels Group witnesses a 15% increase in its revenue with Hotelogix Cloud Hotel PMS

Balitamansari Hotels Group, an Indonesian hospitality chain operating three 3-star properties (Taman Sari Resort, Amertha Bali Villas and Puri Taman Sari), faced growing operational bottlenecks from its legacy on-premise PMS. The old system wasn’t an all-in-one solution, lacked centralized multi-property control and a central reservation office (CRO), couldn’t integrate with a channel manager, and drove up IT ownership costs—limiting growth and efficiency.

The group implemented Hotelogix Cloud Hotel PMS to gain an enterprise-grade, all-in-one platform with centralized multi-property management, a CRO, integrated channel manager and comprehensive reporting at lower capex. Since 2018 they’ve seen a 15% revenue uplift, about 30% savings on IT costs, streamlined central reservations, increased online visibility and occupancy via OTAs, and faster, data-driven decision-making.

Balitamansari Hotels Group

Surya Kencana

IT Manager