Case Study: The Carlton Hotel achieves 60% staff time savings with Hotelogix

Hotelogix PMS has freed up 60% of our staff time

The Carlton Hotel, a 69‑room property near Dover in Kent, faced inefficient, paper‑based operations after a change in ownership. New owner Sarath Wickrama sought a cloud‑based property management system to eliminate manual errors and enable remote oversight, evaluating several options before selecting Hotelogix for its comprehensiveness, price and responsive team.

Hotelogix was implemented within three days, automating reservations, check‑ins and cancellations and streamlining staffing workflows. As a result the hotel reports a 60% reduction in staff time spent on management tasks, 24/7 support availability, secure remote access for the owner and improved operational efficiency.

The Carlton Hotel

Sarath Wickrama

Owner