Hotelogix
104 Case Studies
A Hotelogix Case Study
Zerohotel is a 9-room boutique guesthouse in Cerro Alegre, Valparaíso, Chile, housed in an 1880 building with terraces and bay views. The property struggled with a legacy PMS that required manual inventory updates, caused double bookings from OTAs, and charged extra per computer—creating operational complexity and consuming staff time.
After switching to Hotelogix (with SiteMinder/OTA integration and a web booking engine), bookings update automatically, the team can access the system from any laptop without extra fees, and manual procedures were eliminated. The hotel saw about a 61% year‑on‑year increase in bookings, a rise in direct bookings that reduced OTA commissions, and substantial time savings for staff.
Carolina Medina
Sales Manager