Case Study: Hotel Hlið achieves automated operations, remote management and increased direct bookings with Hotelogix

From Chaotic Management to Automated Operations, Hotelogix Made it Possible for Us

Hotel Hlid is a 21-room country hotel in Ölfus, Iceland, that fell into disorganized operations after a new management team of three partners began running the property from different locations. Relying on notebooks, Excel sheets and emails caused lost or misread information and even booking cancellations, so the team needed a cloud-based system that allowed remote, consistent access and automated workflows.

After trying Hotelogix’s cloud PMS and demo videos, the hotel implemented the system to centralize operations, remove email dependence and give real-time access to all partners. The switch automated training for new staff, integrated restaurant POS and a web booking engine, reduced travel and workload, and boosted direct bookings while resolving communication errors and reducing cancellations.

Hotel Hlið

Kettil

Manager