Case Study: Patong Beach Bed and Breakfast achieves improved customer service and operational efficiency with Hotelogix

Cost Effective and Feature-Rich Hotelogix PMS Helps Patong Beach B&B Improve Customer Service

Patong Beach Bed and Breakfast is a 15-room property on Phuket’s Patong Beach that needed a cost-effective, cloud-based property management system to serve international guests. The B&B required real-time room availability, multi-currency handling, transparent rates, a secure 100% prepayment option, remote access and a simple solution that wouldn’t demand lengthy setup or training.

Hotelogix delivered a quickly implemented PMS with two hours of staff training and 24/7 support, providing real-time availability, multi-currency billing, Night Audit reporting, integrated secure online booking and VIP logins. As a result, the B&B improved operational efficiency, enhanced guest service and repeat business, and reduced IT overhead.

Patong Beach Bed and Breakfast

Daniel

Owner