Case Study: Reyall Boutique Hotel achieves 10% revenue uplift and zero overbooking with Hotelogix PMS

Chile’s Reyall Boutique Hotel switches to Hotelogix PMS to see a 10% uptick in revenue, direct & web bookings

Reyall Boutique Hotel in Santiago, Chile faced operational strain from manual processes: no channel manager to reach OTAs, frequent risk of overbooking, reduced staff productivity, exposure to data loss, and no single-view of business KPIs despite being a popular, award-winning property. These challenges made day-to-day management time-consuming and costly.

The hotel implemented Hotelogix’s cloud PMS—including Channel Manager Connect, automation of daily operations and a Management Dashboard—to centralize operations and secure data. The switch eliminated overbookings, delivered real-time KPI access, saved significant man-hours and drove measurable growth: a 10% increase in overall revenue, plus 10% lifts in both OTA and direct bookings.

Reyall Boutique Hotel

Jaime Salamanca

Manager