Case Study: Casa Tok Bidin achieves higher occupancy and streamlined operations with Hotelogix

Casa Tok Bidin chooses Hotelogix to automate and streamline operations

Casa Tok Bidin is a 19-room boutique hotel in Pantai Cenang, Langkawi, that was hampered by manual reservation processes—registration books, Excel sheets and duplicate entries—along with concerns about secure credit card handling and data loss. These issues limited occupancy growth and operational efficiency.

After evaluating options the hotel implemented Hotelogix, a cloud-based PMS offering real-time inventory and rate updates, front-desk, housekeeping, guest history and integrated POS. The system delivered a smoother booking experience, reduced no-shows, increased direct bookings, higher room occupancy and revenue, improved data security and responsive support.

Casa Tok Bidin

Shafar Jamaludin

Managing Director