Case Study: Queens Hotel achieves 20% revenue growth and streamlined operations with Hotelogix

Canada’s Queens Hotel switches to Hotelogix cloud PMS witnesses 20% revenue growth

Queens Hotel, a revitalized historic boutique in British Columbia, reopened to guests but found its initial cloud PMS increasingly restrictive—lacking support for unlimited POS outlets, limited features, and poor scalability—which hurt operational efficiency and growth potential.

After evaluating several systems, the hotel switched to Hotelogix for its unlimited POS support, comprehensive reporting and accounting, channel connectivity, automation and easy implementation. Since adopting Hotelogix in 2018 they’ve seen a 20% increase in revenue, 20% more OTA bookings, 10% more direct bookings, zero overbooking incidents and significant time savings thanks to detailed, automated reports.

Queens Hotel

Bonnie Poon

Director of Operations