Case Study: Stäy streamlines inventory management and invoicing with HotelFriend

The Stäy Aparthotel Revolutionized Inventory Management and Invoicing in Three Weeks

Stäy, a medium-sized aparthotel in Mannheim, Germany, faced significant operational hurdles as a young company managing 180 apartments. Their challenges included preventing overbooking across a large inventory, organizing complex front and back-office operations, and automating billing for their corporate clientele. To support its growth, Stäy partnered with vendor HotelFriend for a comprehensive software solution.

HotelFriend implemented its all-in-one cloud-based Property Management System (PMS) and integrated Channel Manager. This solution automated workflows, synchronized inventory across booking channels in real-time, and streamlined service scheduling. The results were transformative: all apartments were onboarded in just three weeks, double bookings were eliminated, manual data entry was cut by 90%, and corporate invoicing was fully automated. This allowed Stäy to operate more efficiently and focus on other important aspects of their business.

Stäy

Alexis Gonzalez

Founder and Co-CEO