Case Study: National Assemblers saves days of work on group trips with Hotel Engine

Hotel Engine saves National Assemblers ‘days of work’ on group trips

National Assemblers, a full assembly company supporting large retailers, faced a significant administrative challenge in booking and managing long-term hotel stays for its large, traveling teams. Their process of sourcing lodging was extremely time-consuming and lacked negotiated rates, leading to lost money on cancellations and a lack of 24/7 support for travelers. The company turned to Hotel Engine and its platform, including its dedicated Groups team service, for a solution.

By implementing Hotel Engine, National Assemblers handed off the entire process of sourcing properties and managing complex group bookings. The vendor’s 24/7 support resolved after-hours issues, and the solution provided significant savings through negotiated rates and refunds on unused rooms. The results saved the administrative team "days of work," eliminated sleepless nights for staff, and provided both financial savings and valuable Hotel Engine Rewards on their bookings.

National Assemblers

Nancy Collins

Merchandising Onboarding Specialist