Case Study: HHS saves over $500K and streamlines hotel booking with Hotel Engine

HHS Saves more than $500K with Hotel Engine, Streamlines Booking Processes and Finds a Way to Give Savings Back to Employees

HHS, a Texas-based support service provider with over 18,000 employees, faced significant challenges managing lodging for its traveling teams. Their previous platform, American Express Global Business Travel, was inefficient, requiring hours to process credit card authorizations and lacking a central point of contact for support. They needed a new solution from a vendor like Hotel Engine that offered lower rates, prepayment capabilities, and streamlined booking management.

By implementing Hotel Engine's business lodging platform, HHS gained access to direct bill programs and a dedicated account manager. This solution saved the company over $500,000 in hotel costs and an estimated 40 hours of administrative work per week. Furthermore, HHS used more than $36,000 in HE Rewards points earned through Hotel Engine to support its internal employee CareFUND, directly helping team members in need.

HHS

Mandy Buck

Director of Logistics