Hostfully
70 Case Studies
A Hostfully Case Study
Sanctuary Farm, a vacation rental business in Kenya run by Felix and Muhabi Erskine, faced significant operational challenges. They struggled with a disjointed booking process, last-minute scrambling for tour and rental requests, and disappointed guests when activities were fully booked. This unsustainable model left potential revenue on the table. The vendor, Hostfully, provided a solution using its Digital Guidebooks product.
Hostfully's Digital Guidebooks enabled Sanctuary Farm to seamlessly monetize the guest journey by offering upsells for experiences like horse riding and boat tours during the booking process. This solution created a passive revenue stream, eliminated payment headaches, and gave the team more time to prepare. The results were a 928% revenue increase and a 71% occupancy lift for the customer.