Case Study: Red Lodge Reservations achieves 2x property growth and 3x direct bookings with Hostfully

Red Lodge Reservations doubles property count and grows direct bookings 3x with Hostfully

Red Lodge Reservations, a vacation rental management company in Montana, was struggling with manual operations and a heavy reliance on third-party booking platforms. The owners, Chelsea and Tony Toupin, were overwhelmed by tasks like customizing guest communications and managing turnovers for their 14 properties, which led to burnout. Only 3% of their bookings were made directly. They turned to Hostfully for a property management platform to automate their workload and grow their business.

By implementing Hostfully's software, which included automations and integrations with tools like Wheelhouse for dynamic pricing and Breezeway for housekeeping operations, the company was able to automate 99% of its operational tasks. This solution enabled Red Lodge Reservations to double its property count to 30 and achieve a 3x growth in direct bookings, which rose from 3% to 14% of total bookings. Hostfully provided the tools that allowed the company to scale significantly while increasing profitability.

Red Lodge Reservations