Case Study: Otium Rentals achieves 15% more profit with Hostfully

Otium Rentals boosts net profit 15% with Hostfully

Otium Rentals, a Puerto Rico-based vacation rental management company, faced the challenge of its revenue being entirely dependent on nightly rates, which it had to share with property owners. Time spent on guest services like recommending experiences did not directly increase profitability. Seeking to improve margins without new hires or capital investment, the company turned to Hostfully and its digital guidebooks.

By implementing Hostfully's Marketplace feature, Otium launched passive upsells for services like early check-in and added curated local experiences through a Viator integration. This solution created two new income streams that Otium retained 100%, as they were outside the nightly rental structure. As a result, Hostfully helped Otium Rentals achieve an 8% commission on experiences and a 15% increase in net profit with zero extra operational work.

Otium Rentals