Hostfully
33 Case Studies
A Hostfully Case Study
Stay Coastal Hospitality, run by Chris Miller in Florida, grew from a side hustle into a fast-expanding short-term rental business, but the operation became difficult to manage manually. Before using Hostfully, Chris had no centralized inbox, handled bookings and guest communication across multiple platforms, managed payments in spreadsheets and apps like Venmo and Zelle, and coordinated cleanings by text, creating stress and burnout.
By switching to Hostfully’s vacation rental management platform in 2023, Stay Coastal Hospitality gained a centralized inbox, channel manager, automated triggers and templates, and integrated cleaning and payment workflows. Hostfully helped Chris streamline operations and scale efficiently, leading to 34% year-over-year revenue growth, a 35.5% RevPAR increase, and the addition of 30+ new properties, while also freeing up time for family and expansion.
Chris Miller
Branch Manager