Case Study: Epicurean Properties scales to 40+ mid-term rentals with Hostfully

Epicurean Properties manages 40+ units with 95% direct bookings using Hostfully

Epicurean Properties, a boutique corporate housing company managing over 40 mid-term rentals in Columbus, Ohio, faced significant operational challenges after pivoting its business model during the COVID-19 pandemic. The company, run by Jesse Lear, struggled with unreliable property management systems that caused technical headaches, complicated direct bookings, and required manual revenue calculations that took hours each week. They needed a robust and integrated solution to manage their scale and provide a concierge-level service.

By implementing Hostfully's property management system, Epicurean Properties gained a seamless direct booking workflow and a fully integrated tech stack. The solution included reliable integrations for payments, guest texting, and device control, which automated key processes. The results were substantial: approximately 95% of reservations became direct bookings, software satisfaction reached 100% after trying multiple other systems, and the business was able to manage over 40 units with just one employee, saving several hours each week on manual tasks. Hostfully provided the reliable foundation that enabled Epicurean's scalable and passive operation.

Epicurean Properties