Case Study: Sanctuary Farm boosts occupancy and revenue with Hostfully

71% occupancy increase with access to international travel market

Sanctuary Farm, a short-term rental business on the remote shores of Lake Naivasha in Kenya, struggled with manual booking and payment processes that relied on spreadsheets, cash on arrival, and international wire transfers. These workarounds caused payment glitches, double bookings, and lost bookings, especially for overseas guests. Hostfully’s property management platform, including accounting capabilities and international payment integrations, was brought in to simplify operations.

With Hostfully, Sanctuary Farm switched to automated invoicing, a unified calendar/channel manager, and PayPal-based international payments, while also using digital guidebooks and other tools to support direct bookings. The results were dramatic: revenue grew 928%, occupancy increased 71%, and RevPAR rose 979%, while payments and guest communication became much smoother.

Sanctuary Farm

Felix Erskine

Sanctuary Farm