Case Study: Saffwood Communications grows recurring revenue with Hostcomm

Saff wood Communications grows with the Hostcomm reseller programme

Saffwood Communications joined the Hostcomm reseller programme to expand into selling and supporting hosted VoIP and contact centre services. The challenge was building the technical knowledge and operational capability needed to move from simply switching telecoms services to becoming a full-service reseller with reliable support for small business customers.

With Hostcomm’s reseller support and portal, Saffwood Communications gained access to an account manager, technical expertise, and a central system for configuring and managing VoIP services, helping the team learn quickly and handle more tasks in-house. As a result, Saffwood has grown into a leading VoIP provider, created a recurring revenue stream, reduced day-to-day support dependence, and increased its in-house VoIP expertise over less than five years.

Saff wood Communications