Case Study: HipHipStay achieves rapid scale (300+ properties) and automated operations with Hostaway

HipHipStay Repeats Success Globally, While Using Hostaway

Hiphipstay, founded by William McGlade, grew from a single rental into a 60-property short‑term rental business and expanded from Europe into Mexico. Facing rapid scale, multiple channel integrations, manual messaging and staffing pressures, Hiphipstay adopted Hostaway as its channel manager and PMS partner to unify listings, automate operations and connect their website via the Hostaway API.

Hostaway provided fast onboarding, reliable support, a user‑friendly channel manager, automated messaging and a mobile app; Hiphipstay automated 70–80% of guest messages and imports properties quickly. The Hostaway integration now drives 60% of Hiphipstay’s reservations through their website, helped them sign 300 properties recently (with a 2,000‑property target), reduced staffing needs and supported an estimated 30–40% uplift in host business through professionalization.

Hiphipstay

William McGlade

Founder & Chief Executive Officer