Hostaway
38 Case Studies
A Hostaway Case Study
The customer, CMHBNB, a short-term rental management company, faced significant scaling challenges with their previous property management system (PMS), Guesty Pro. Issues with unreliable core functions and poor customer service were hindering the future growth of their multi-state portfolio. This led them to seek a new, scalable solution from the vendor, Hostaway.
Hostaway implemented its PMS, providing a centralized platform for channel, cleaning, and lock management. The migration from the old system was completed smoothly in just 5-7 days with extensive onboarding support. As a result, CMHBNB successfully grew its portfolio from 57 to 70 listings across three states, freed up team time, and gained the confidence to scale further, crediting Hostaway's reliable partnership for this measurable impact.