Case Study: Brathay Cottages doubles its holiday let portfolio with Hostaway

Brathay Cottages doubles holiday cottage portfolio with Hostaway

Brathay Cottages, a holiday let management company in the UK's Lake District, faced significant operational challenges after nearly a decade using SuperControl. Their previous system resulted in incorrect OTA data, clunky guest messaging, and slow, inaccurate owner invoicing that eroded trust. The lack of integrated task management tools also hindered their ability to scale, prompting them to seek a new property management software solution from vendor Hostaway.

By implementing Hostaway's all-in-one vacation rental software, Brathay Cottages streamlined its operations with a unified inbox, automated tasks, and dynamic pricing via a PriceLabs integration. The solution provided accurate financial reporting and vastly improved owner communications. The measurable result for the customer was a doubling of their holiday cottage portfolio. Hostaway enabled the team to save significant administrative time, which was reallocated to improving guest experiences and fostering owner relationships, facilitating further growth.

Brathay Cottages (JRG Hospitality)