Case Study: Albany Global Property scales to 250+ luxury listings with Hostaway

Albany Global Property grows 150% to nearly 500 rentals with Hostaway

Albany Global Property, a luxury vacation rental management company, faced significant operational challenges as it grew. Managing 32 listings across multiple countries manually with spreadsheets was inefficient and error-prone, creating a constant worry about missed communications and unprepared properties. After a disappointing experience with another property management system, they sought a new solution to support their expansion, ultimately selecting Hostaway's vacation rental software.

By implementing Hostaway, Albany Global Property automated its key processes, including calendar management for 250+ listings and guest messaging. The solution centralized their multi-channel listings and provided guest and owner portals. This organization facilitated massive growth, enabling a 150% increase in annual rentals and a near 300% rise in average rental value. Hostaway provided the critical infrastructure that allowed the lean team to scale efficiently and focus on delivering high-end guest experiences.

Albany Global Property