Case Study: Boston Medical Center increases OR utilization and surgical volume with Hospital IQ

Increasing Block Utilization to Drive Bottom-Line Revenue & Grow Surgical Volume

Boston Medical Center, a 496-bed private, not-for-profit academic hospital, struggled to quickly pull and analyze operating room data. With block allocation managed by a central executive committee, leaders had limited insight into time usage, a gap between accountability and responsibility for service line managers and surgeons, and a dependence on manual 50+ page reports. This made it difficult to improve performance, fully serve a growing patient population, and protect margins. Hospital IQ provided its Perioperative solution to address these challenges.

With Hospital IQ’s Perioperative solution, Boston Medical Center gained real-time data analysis to review time at a granular level, match surgeons to specific cases, reallocate surgeon blocks based on usage patterns, and give service line managers more control over scheduling. The result was an 8% improvement in OR block utilization, a 3% increase in case volume over three years, and $3.9 million in additional annual margin, totaling $11.6 million in additional margin over three years.

Boston Medical Center

Yi-An Huang

Senior Director of Procedural Operations