Case Study: Health First achieves enterprise-wide performance gains with Hospital IQ

Enterprise-wide digital transformation enable new levels of performance excellences

Health First, a leading non-profit health system in Central Florida, wanted to move away from manual, siloed processes and historical data analysis to improve throughput, staffing, and cross-functional collaboration across its four hospitals. To support this digital transformation, Health First worked with Hospital IQ and its enterprise, inpatient, and staffing solutions.

Hospital IQ implemented real-time, AI-enabled workflows for nursing, hospitalists, unit leaders, and support services to improve daily huddles, discharge planning, and staffing coordination. The results included 2,600+ hours repurposed weekly, 200+ employees engaged per shift, a 35% reduction in ED hold times, a 30% improvement in ancillary turn times, a 44% reduction in core floating, 500+ calls eliminated monthly, and a 6-hour reduction in length of stay per patient.

Health First

Patti Canitano

Division Director Patient Throughput