Case Study: Revilo Properties automates guest communication and turnovers with Hospitable.com

Revilo Properties automates 6 guest touchpoints and saves countless hours with Hospitable.com

Revilo Properties, a vacation rental business based in Liverpool, faced the challenge of manually managing repetitive administrative tasks for their short-term rentals, which was a major headache as they operated multiple properties. To automate guest communications and property turnovers, they turned to the vendor Hospitable.com and implemented its guest communication service.

By using Hospitable.com, Revilo Properties automated all guest touchpoints, from booking inquiries to post-stay review requests, and used the operations feature to coordinate their cleaning team. This automation provided a consistent guest experience and freed up significant time. The solution also included an AI feature that learned to automatically answer common local questions. As a result, the business is thriving and equipped to scale, with the owner able to manage operations efficiently.

Revilo Properties