Case Study: Mostess achieves more direct bookings with Hospitable.com

Mostess grows from 3 to 5 properties with Hospitable

Wendy Doris, owner of Mostess, faced operational challenges as her short-term rental portfolio grew to multiple Arizona properties. Managing communications between her cleaning team and guests across various platforms became disorganized. To address this, she turned to Hospitable for its guest communication and team collaboration tools to centralize her operations.

By implementing Hospitable's direct booking solution, Mostess was able to create a unique brand experience and capture bookings directly through its own website. This strategy, fueled by a highly successful themed property that gained significant social media attention, resulted in a flood of direct bookings that far surpassed those coming through third-party platforms like Airbnb. Hospitable provided the tools that enabled Mostess to streamline operations and successfully build its direct booking business.

Mostess