Case Study: Casa De Anny streamlines guest communications and scales bookings with Hospitable.com

Casa de Anny—A Timeless Destination in the Heart of Colombia

Casa de Anny, a hospitality business in Colombia, was started by Elkin Arriero and his mother, Anny, who managed a growing portfolio of seven Airbnb listings and villas. A key challenge was the manual management of guest communications, which was time-consuming for Elkin, who lived abroad, and for his semi-retired mother. This risked missed messages and hindered their ability to scale operations efficiently.

By implementing Hospitable.com's automation platform, the business streamlined its entire guest communication process. This software reliably handled messaging, ensuring no guest inquiry was missed and freeing up the team to focus on high-value, in-person interactions. Hospitable was deemed essential to their growth, enabling Elkin to manage operations almost single-handedly and allowing the business to scale successfully without adding full-time staff.

Casa De Anny

Elkin Arriero

Casa De Anny