Case Study: Boost Rentals scales guest communication and automation with Hospitable.com

Boost Rentals manages 50+ properties with Hospitable.com

Chris Hetzner, owner of Boost Rentals, manages over 50 properties across the US. After leaving the corporate world, his challenge was to scale his short-term rental business while providing a five-star, highly responsive guest experience without proportionally expanding his support team. He turned to Hospitable.com for its automated guest communication and smart lock management solutions.

Using Hospitable's advanced automated messaging and AI integration, Chris's team can respond to guests in under two minutes. The solution streamlined operations, ensured consistent communication, and allowed his business to scale efficiently. The measurable impact was a significant reduction in necessary support staff; Hospitable enabled him to utilize one support staff member for every 20 properties instead of every 10-12, saving tons of money while enhancing the guest experience.

Boost Rentals