Case Study: DHISCO achieves deeper booking insights and higher revenue with Hortonworks

DHISCO - Customer Case Study

DHISCO, a 27-year-old hospitality transaction routing company, processes about 15 billion transactions per month between online travel agents and hotels. The company faced a major challenge with legacy data and a lack of advanced analytics in the hospitality industry, and turned to Hortonworks Data Platform to help improve visibility into its booking and rate data.

With Hortonworks, DHISCO built a reliable distribution technology to track bookings, rates, availability, and hotel content, unlocking deeper insights into “look to book” patterns and customer shopping behavior. Hortonworks helped DHISCO consume data much faster and better understand booking volume and yield, leading to new customer insights and one example of an 85% increase in bookings.

DHISCO

Allyn Moeller

Director BI Product Management