Case Study: LVM Insurance achieves 99.9% spam detection and fewer support calls with Hornetsecurity Spam & Malware Protection

LVM Insurance - Customer Case Study

LVM Insurance, a German insurer serving over 3.5 million customers, faced growing user dissatisfaction from an increasing volume of spam and virus-laden emails and needed a solution that could connect multiple virus scanners, automatically block malicious mail and operate from data centers in Germany. To address this, LVM selected Hornetsecurity’s cloud-based Spam and Malware Protection.

Hornetsecurity’s service routes incoming mail to its hosted scanning and classification platform—tagging, scanning with multiple engines, quarantining or rejecting suspicious messages and providing automated spam reports and a user control panel. After a one-month trial LVM reported a significant drop in spam-related support calls, elimination of time-consuming whitelist/blacklist maintenance, and reduced workload for IT staff; Hornetsecurity guarantees a 99.9% detection rate with fewer than 0.00015 false positives per clean mail.

LVM Insurance

Hermann Fehnker

IT Security Officer