Case Study: PrepCenter achieves 111% higher warehouse throughput with Hopstack

How Hopstack transformed this Prep Center's inbound, prepping, and outbound operations and helped improve the merchant experience

The customer, a Montana-based FBA prep center serving over 150 merchants, faced significant challenges managing its fulfillment operations manually. Using spreadsheets and manual record-keeping led to high error rates in labeling and packing, delayed shipments, and a lack of visibility, driving up operational costs. To overcome these inefficiencies and ensure Amazon compliance, the prep center partnered with Hopstack to implement its Digital Warehouse and Fulfillment Platform.

Hopstack's solution automated and digitized the entire fulfillment process, including inbound receiving, prepping, and outbound shipping. The platform provided rule-based shipping plan generation, automated label printing, and real-time visibility for both the prep center and its merchants. This resulted in a near 0% error rate, a 111% increase in warehouse throughput, and the ability to prep over 350 items per hour, enabling the prep center to onboard new merchants with ease.

PrepCenter