Case Study: a HVAC manufacturer achieves 62% more outbound visibility with Hopstack's shipment visibility module

How Hopstack Helped this HVAC Manufacturer in Increasing Outbound Visibility by 62%

The HVAC manufacturer, a major global producer of heating, ventilation, and air conditioning components, lacked end-to-end shipment visibility across its numerous global carriers. This resulted in an inability to track pickup times or adhere to service level agreements, which negatively impacted their brand. To address this, they turned to Hopstack's digital warehouse platform.

Hopstack implemented its cloud-based shipment visibility module, which used on-site cameras and proprietary computer vision algorithms to capture and process package data in real-time. This solution provided a 62% increase in outbound visibility and a 33% reduction in carrier pickup delays. Hopstack enabled the client to gain better carrier performance insights, negotiate improved SLAs, and provide customers with a portal to track their orders.