Case Study: Hennah Haywood streamlines case management and client onboarding with Hoowla

Hennah Haywood speeds up client onboarding and quote turnaround with Hoowla

Hennah Haywood, a long-established regional law firm in South Wales, faced the challenge of upgrading from a limited, outdated case management system that only handled accounts to a modern solution. They needed a streamlined platform from vendor Hoowla that could manage all areas of their practice, improve efficiency, and provide better usability for their growing firm.

Hoowla implemented its tailored case management system, which included migrating all historical account data, a conveyancing quote calculator, and integrations with HMRC and Land Registry. The solution delivered significant results: the firm can now provide instant quotes online, automatically onboard new clients via a web form, and use a client portal to securely share documents and provide case updates, saving considerable time and reducing risk. The litigation department also gained the ability to efficiently time-record and bill for each matter.

Hennah Haywood