Case Study: Supercycle achieves zero webhook downtime with Hookdeck

Supercycle achieves zero webhook downtime for over a year with Hookdeck

Supercycle, a platform that helps Shopify merchants add circular commerce like resale and rental, faced a major challenge with its webhook infrastructure. As it scaled, the company was overwhelmed by avalanches of Shopify events, which caused repeated outages, data loss, and stalled deployments due to its inability to control or filter the incoming traffic.

By implementing Hookdeck, Supercycle gained a reliable buffer that absorbed massive bursts of webhooks. The solution provided critical filtering to remove redundant events and full visibility into every payload. As a result, Supercycle achieved zero webhook-related downtime for over a year, eliminated manual debugging time, and gained the confidence to scale its service reliably.

Supercycle