Case Study: GraysOnline achieves 15–20% warehouse productivity gains and greater inventory visibility with Honeywell Vocollect Voice

Vocollect Voice Increases Productivity, Visibility and Takes Control of Inventory

GraysOnline, an Australian online retail and auction company, consolidated four warehouses into a single 323,000 sq ft distribution centre and needed to integrate oo.com.au’s 30,000 SKUs with minimal downtime. Facing outdated RF workflows, limited inventory visibility and the need to scale picking operations, GraysOnline engaged Honeywell and its Vocollect Voice solution to modernize and streamline warehouse processes.

Honeywell implemented Vocollect Voice — using Talkman T5 mobile devices, SRX wireless headsets and the VoiceDirect Enterprise Connector — seamlessly integrated with Manhattan SCALE to enable hands‑free, eyes‑free picking and real‑time two‑way data flow to the WMS. The Honeywell solution reduced task times, improved visibility and safety, completed the inventory integration in under a month, delivered a 15–20% productivity uplift, doubled historical picking capacity and supported shipping 2,500–3,000 full cartons of wine per day while lowering long‑term operational costs.

GraysOnline

Rick Jacobs

Warehouse Manager