Case Study: Schweppes Australia achieves 90% fewer picking errors and 20% faster picking with Honeywell Vocollect Voice

Schweppes Australia - Customer Case Study

Schweppes Australia’s Archerfield distribution centre was struggling with a paper-based picking system: similar product descriptions, multiple SKUs and pallets per location led to confusion, delivery errors and poor tracking. Schweppes turned to Honeywell for a fully integrated, voice-directed solution, deploying Honeywell’s Vocollect Voice platform to replace manual processes and give managers real-time workplace visibility.

Honeywell implemented Vocollect Voice—including Talkman A500 devices, Vocollect SRX2 headsets with SoundSense recognition, VoiceCatalyst, VoiceConsole and RapidStart—integrated with Schweppes’ SAP ERP to enable hands-free, voice-guided workflows and rapid onboarding. Honeywell’s solution cut carton picking errors by 90% within the first week, increased pick rates by 20%, dramatically reduced training time, improved inventory visibility and safety, and allowed managers to flex labour more effectively.

Schweppes Australia

Mike Heide

Queensland Distribution Manager