Case Study: PT Terminal Petikemas Surabaya achieves 15% productivity boost and 10–15% cost savings with Honeywell VM2, VX8 and MX9 solutions

PT Terminal Petikemas Surabaya - Customer Case Study

PT Terminal Petikemas Surabaya, a major container terminal in Surabaya, faced rising volumes, outdated manual tallying and equipment that could not keep pace during peak demand. To modernize operations the company selected Honeywell solutions — deploying VM2 and VX8 vehicle-mount computers and MX9 handheld terminals — to replace manual processes and improve data capture across cranes, head trucks and gates.

Honeywell’s VM2 and VX8 units were installed in Rubber Tyred Gantry Cranes and Head Trucks and MX9 handhelds deployed at gates and the jetty, with staff trained under a “VMT Allowance” program to speed adoption. The Honeywell deployment delivered real-time data, smoother workflows and greater accuracy, producing 10–15% cost savings, a 15% productivity increase and year‑on‑year reductions in delivery errors.

PT Terminal Petikemas Surabaya

Amin Jamal

IT Manager