Case Study: Premier Decorations Ltd achieves near-100% order accuracy and 50% faster pick rates with Honeywell Vocollect voice

Premier Decorations Ltd - Customer Case Study

Premier Decorations Ltd, the UK’s leading supplier of Christmas and seasonal decorations, faced a seasonal warehousing challenge: a paper-based picking system that struggled to cope with peaks when staff rose from 16 to over 50 and more than 500 pallets were dispatched daily. The company needed a more accurate, intuitive solution to manage stock levels, improve pick accuracy and support non‑technical, multi‑lingual operatives. Honeywell was selected for its Vocollect voice technology.

Honeywell’s Vocollect voice system was deployed (via Honeywell partner VoiteQ) using Vocollect T2 terminals and VoiteQ’s VoiceMan middleware integrated with the existing WMS. The change cut training from days to hours, delivered a near 100% order accuracy rate, increased pick rates by 50%, eliminated stock‑outs, and produced a safer, tidier warehouse—demonstrating clear productivity and service improvements for Premier Decorations Ltd.

Premier Decorations Ltd

Ron Athwal

Logistics Operations Manager