Case Study: Luxury Retailer Company achieves streamlined, secure multiplatform mobility with Honeywell

Logical Luxury Allying with Honeywell to Bolster Multiplatform Mobility

Luxury Retailer Company, a nationwide high-end retailer serving an upscale and confidentiality-sensitive clientele, needed expert help managing more than 10,000 mobile devices (Apple iPhone and iPad devices plus rugged mobile computers). The company selected Honeywell to provide managed mobility services (MMS) to support its multiplatform device environment.

Honeywell implemented a multiyear MMS program including large-scale mobile device deployment, 24x7x365 end-user helpdesk support, a device depot, telecom expense management, and mobile device management administration. As a result, Honeywell streamlined store deployments, enabled rapid device replacement to preserve concierge-level customer service and confidentiality, and delivered fast, expert support across the retailer’s complex device estate while managing the retailer’s fleet of more than 10,000 devices.