Case Study: Leading manufacturer in gypsum industry achieves reduced downtime and improved reliability with Honeywell Thermal IQ and SLATE

Leading manufacturer implements Cyber Secure Connected Thermal Process Solutions for Enhanced Performance and Reliability Across the Corporation

Leading Manufacture Company, a century-old builder of gypsum wallboard and related products, faced frequent thermal-process disruptions, unplanned downtime and rising maintenance costs because plant teams were lean and lacked combustion and controls expertise. Performance data was often trapped at equipment level with little connectivity, making remote diagnosis difficult and forcing emergency parts, travel and long outages; the customer selected Honeywell Thermal Solutions’ technologies (including SLATE™ and Thermal IQ™) to address these issues.

Honeywell implemented SLATE modular combustion controls and the cyber‑secure Thermal IQ cloud remote‑monitoring platform, backed by Honeywell application engineering and field start-up support. The connected solution let corporate experts remotely pinpoint a kiln interruption and restore production in hours instead of days, avoiding what would previously have been more than $100,000 in lost production and emergency costs; Honeywell’s approach also improved troubleshooting accuracy, reduced emergency service trips, increased uptime and enabled plant staff to do more with fewer resources.