Case Study: Empresas Copec achieves 100% gas station availability and faster repairs with Honeywell Forge (Honeywell)

Empresas Copec - Customer Case Study

Empresas Copec, a leading energy and forestry company operating a chain of gas stations across Chile and Colombia, needed a way for account managers to access customer details and document visits — even offline — without logging into salesforce.com, and their back-end systems were not integrated. Honeywell (Honeywell Forge) was engaged to provide a standardized, mobile-enabled solution to support repairs and service operations across all sites.

Honeywell implemented a connected mobility platform with offline capabilities that links Copec’s IT systems to frontline workers, enabling faster identification and repair of issues and ensuring 100% of gas stations remained operational. As a result, Honeywell’s solution minimized downtime, increased profitability, and established a scalable platform for future innovation and new service models at Empresas Copec.

Empresas Copec

Frederic Chaveyriat

CFO