Case Study: Elevator Manufacturer achieves faster device deployment and higher field productivity with Honeywell

Elevator Manufacturer - Customer Case Study

Elevator Manufacturer, a global company operating in more than 50 countries, needed to upgrade mobile devices for its 2,000 mechanics to easier-to-use models while preserving functionality for appointments, time entry, customer signatures and other complex field tasks. The company selected Honeywell as its mobility services provider to accelerate device deployments and boost field productivity.

Honeywell migrated the fleet to newer Android and Apple iOS devices with larger screens, provided Device Depot Services for device maintenance and storage, and delivered user and technical Helpdesk Services using a platform-agnostic approach. Honeywell’s solution enabled faster, company‑wide provisioning and deployment, full end‑to‑end support across North America, and increased mechanic productivity for the 2,000-device fleet, translating into measurable labor and associated cost savings.