Case Study: Smok’n Hot Vapors achieves rapid verified police response and suspect capture with Honeywell Video Alarm Verification

American Video and Security relies on Honeywell’s Video Alarm Verification to help end users comply with law enforcement policies

Smok’n Hot Vapors, an electronic‑cigarette shop in Henderson, Nevada, opened in 2014 with high‑value, easily taken inventory and no existing security system. Faced with a local police non‑response policy that requires verified alarms, the owner worked with integrator American Video and Security to deploy Honeywell video alarm verification technology—including the Honeywell Performance Series HRGX DVR with I‑View Now™ Video Verification Service and Honeywell motion and glassbreak detectors—to protect the store and ensure law enforcement would respond.

When burglars broke in in January 2015, the Honeywell system instantly pushed alarm signals and live video to the central station and the owner; operators could visually verify the crime in progress and immediately dispatch police. Honeywell’s VAV solution captured the incident on Performance Series cameras, enabled a verified response, and led to the successful capture of one burglar—demonstrating faster response and a clear reduction in the typical delays that allow thieves to escape.

Smok’n Hot Vapors

Ann Tevelde

Owner