Case Study: Homeaglow achieves faster, more reliable engineering and product innovation with Honeycomb

Homeaglow reduces incidents to zero for 12+ months with Honeycomb

Homeaglow, the largest home cleaning marketplace in the United States, faced significant challenges with a large, opaque legacy system. With limited observability, their small engineering team was plagued by frequent incidents and outages that eroded confidence and hindered their ability to innovate. They needed a solution to gain visibility into their system and transform their engineering culture.

By implementing Honeycomb for observability, Homeaglow was able to instrument their entire system and uncover hidden performance issues. The results were transformative, including a 40x performance gain in a critical booking flow, reducing async job runtimes from hours to minutes, and going over twelve months without a single internally-caused incident. Honeycomb also provided product insights that directly informed new business initiatives, leading to over a million dollars in annual recurring revenue improvement.

Homeaglow