Case Study: Kaspars Catering & Events saves 90 minutes per order with HoneyCart

how Kaspars Catering & Events Achieved This With HoneyCart

Kaspars Catering & Events, a provider of drop-off catering services, was facing significant operational challenges. Their process for handling orders was entirely manual and later used ill-fitting restaurant point-of-sale systems, leading to a tedious and disorganized workflow. This resulted in it taking up to two hours to process a single catering order, which severely limited their sales capacity and created opportunities for errors and customer frustration. They needed a proper solution to streamline operations and turned to the vendor, HoneyCart, for its catering automation software.

By implementing HoneyCart, Kaspars Catering & Events automated its ordering process. The HoneyCart software provided essential features like advanced order placement, easy editing of orders, controlled payment processing, and customizable delivery schedules. This allowed customers to place and manage their own orders online, which drastically reduced the manual workload for the staff. The result was a reduction in order processing time from two hours to just thirty minutes, saving them ninety minutes per order. This efficiency gain enabled them to handle a significantly higher volume of orders and increase catering sales.

Kaspars Catering & Events

Jessica Nguyen

Manager