Case Study: LUSINI achieves inclusive multilingual employee surveys with Honestly

Ensure successful inclusion of all employees with Honestly

LUSINI Group GmbH, the European market leader for multichannel retail in the restaurant and hotel sector, needed a better way to run employee surveys across its 650+ staff worldwide. Its challenge was to ensure all employees — including logistics, office, and field service teams — could participate easily in multiple languages and across different work environments. LUSINI turned to Honestly for employee survey software.

With Honestly, LUSINI implemented multichannel surveys via tablets in logistics, intranet links for office staff, and QR codes for everyone else, while also using automated translation for seven languages. Honestly reduced manual survey creation and post-processing work, improved access to results, and streamlined reporting in Excel, PDF, or PowerPoint. The result was a faster, more inclusive survey process that strengthened internal communication and supported LUSINI’s company-wide engagement efforts.

LUSINI

Marion Heinrich

Human Resources Business Partner