Case Study: Xactly achieves 100% on-time performance reviews with Hone AI-powered coaching

Xactly achieves 100% on-time performance reviews with Hone

Xactly, a leading provider of intelligent revenue solutions, faced a challenge with its performance review process. Employees struggled to articulate their accomplishments and often submitted self-reviews late. To provide more effective, just-in-time support, Xactly partnered with vendor Hone Inc to integrate its AI-powered coaching service directly into their workflow.

Hone's solution embedded its AI Coach into the performance review platform, offering employees personalized writing support and a safe space to practice conversations. This implementation resulted in 100% of self-reviews being completed on time, a significant improvement over the previous cycle. The process was streamlined and employees reported feeling better supported, with over half of the users returning to the Hone tool multiple times.

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