Case Study: Quintain Living achieves higher approval rates and stronger fraud protection with Homeppl

Quintain Living boosts approval rates to 94% with Homeppl

Quintain Living, an award-winning build-to-rent management brand, faced significant challenges with its outdated tenant referencing process. Their old system created friction for tenants, particularly internationals who needed a UK guarantor, and it was ineffective at preventing fraud, which led to low approval rates and financial losses. To eliminate this customer friction and enhance fraud protection, they partnered with Homeppl.

By implementing Homeppl's tenant referencing and fraud detection service, Quintain Living achieved remarkable results. Homeppl's diligent process increased the company's approval rate from 80% to 94%, accurately detected 2% of all transactions as fraudulent, and delivered a 100% reduction in associated legal costs, rent loss, and damages.

Quintain Living